ICCHP 2008

11th International Conference on Computers Helping People with Special Needs

July 9-11, 2008, University of Linz, Austria

Pre-Conference July 7-8, 2008

Accessible Tourisme

Tourism and travel experiences are still highly restricted by physical accessibility barriers, such as: transportation constraints, inaccessible accommodation and tourism sites as well as information barriers such as a general lack of information or poorly designed web sites. The tourism industry has on the one hand neglected to provide information about accessibility and on the other hand to adopt inclusive design principles. This is because of lack of enforcement of statutory building regulations, lack of knowledge and misperception about disabled and elderly customers' actual requirements, and social segregation and stereotype challenges of catering for disabled and elderly customers.
In addition the accessibility requiring market is significant in terms of size as well as spending power. It has been estimated that over 750 million people worldwide have some type of disability. The OSSATE project has estimated the number of people with accessibility requirements in Europe to almost 130 million, when including the elderly as there is a strong and positive correlation between ageing and disability. To address the accessibility requiring market and benefit from the multiplier effects generated by friends and relatives travelling with them tourism organisations and destinations should reassure accessibility in both their physical/built and on-line environments.
The Special Thematic Session on Accessible Tourism is organized to provide a forum to discuss major issues related to Accessible Tourism, to identify existing barriers as well as technologies, strategies and approaches to promote Accessible Tourism. The Accessible Tourism section of ICCHP invites papers from all aspects across a wide spectrum of Information and Communications Technologies and accessible tourism. The Special Thematic Session particularly invites tourism-hospitality-leisure related papers on usages of

  • eTourism and disability
  • Accessible Tourism websites and accessible Tourism Information Systems (TIS)
  • Accessibility information in modern TIS
  • Accessible Travel and Leisure holidays
  • Accessibility information / guidelines / audits for tourism products
  • Usability and user-interface studies
  • Economic evaluations of Accessible Tourism
  • Technologies and applications supporting Accessible Tourism
  • Independent Living Movements led to what is known as
  • eAccessibility
  • Universal Design and usability
  • eInclusion

Case studies of eTourism applications for the disabled markets, as well as the usage of technology for facilitating disabled tourists before and during their visit are particularly welcome.

Chair(s): 

Dimitrios Buhalis
International Centre for Tourism and Hospitality Research, Bournemouth University, UK, dbuhalis@bournemouth.ac.uk

Ivor Ambrose
European Network for Accessible Tourisme (ENAT), General Secretariat, Greece, enat@accessibletourism.org

Portrait of Franz Pühretmair  Franz Pühretmair
Competence network information technology to support the integration of people with disabilities
(KI-I), Austria, fp@ki-i.at

Submission: 

Contributions to the STS have to be done via the standard submission scheme of ICCHP. Contributions are evaluated and selected by the Programme Commitee of ICCHP. When submitting your contribution please make sure to use the name of the STS as the category.
If you should wish that the STS chairs pre-evaluates your contribution please send them in time to the email indicated above.
Submission Deadline: February 1, 2008

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